At CIE, we aim for complete satisfaction with our courses. If you are unsatisfied with your experience, please review our refund terms below:
- Refund Eligibility: Refund requests are accepted within 1 day of course enrollment, provided you have not completed more than 2% of the course material.
- Refund Process: To initiate a refund, please contact our support team with your enrollment details and reason for requesting a refund.
- Processing Time: Approved refunds will be processed within 10 business days and credited to the original payment method.
- Exceptions: Refunds are not available for promotional or discounted courses.